Your Privacy Is Our Priority

gbaje ("we", "our", "platform") operates a safe and reliable online gaming platform for players in Bangladesh. This privacy policy explains what personal information we collect from you on the gbaje.cam website ("site"), how that information is processed, who it may be shared with, and how you can exercise control over your information.

By using this site you are giving your consent to the terms described in this privacy policy. If you do not agree with this policy, please refrain from using the site. gbaje provides services only to persons aged 21 or older.

This privacy policy should be read together with our Terms and Conditions and Responsible Gaming policy, as these complement one another.

2.1 Information You Provide Directly

The information you provide directly during account registration and use of the platform includes:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Payment details such as bKash, Nagad, Rocket, or Upay account numbers
• Residential address

2.2 Automatically Collected Information

When you use the site, our systems automatically collect certain technical information, such as:

• IP address and device type
• Browser type, language, and version
• Page visit time, date, and session information
• Links clicked, page views, and time spent on the site
• Information obtained from cookies and similar tracking technologies

2.3 Transaction-Related Information

We also store information relating to financial activity on your account, including deposit and withdrawal history, records of betting and gaming activity, and information on the use of bonuses and promotions.

gbaje uses your personal information for the following legitimate purposes:

• Account creation, identity verification, and age confirmation
• Processing deposits and withdrawals and managing financial transactions
• Providing customer support and resolving issues
• Preventing fraud, money laundering, and other illegal activity
• Monitoring gaming behaviour to ensure responsible gaming
• Informing you about relevant promotions and offers (subject to your consent)
• Improving platform security and performance
• Complying with legal obligations

4.1 We Do Not Sell Your Information

gbaje never sells, rents, or commercially exchanges your personal information with any third party. Protecting your privacy is a core principle of our business model.

4.2 Service Provider Partners

We may share information on a limited basis with the following third parties, but only for the purpose of carrying out specific services on our behalf:

• Payment processing partners (bKash, Nagad, Rocket, Upay) — to complete transactions
• Identity verification services — for the KYC (Know Your Customer) process
• Game software providers — to deliver specific gaming services
• Cybersecurity and technology service providers — to protect the platform

We have agreements with these partners requiring them to use your information only for the specified purpose and not to disclose it to third parties.

4.3 Legal Obligations

If a court, government authority, or regulatory body orders the disclosure of information in accordance with the law, gbaje is obliged to comply. In such situations we will provide only the minimum information necessary to meet the legal requirement.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. gbaje uses cookies to remember your login state, improve site performance, and personalise your gaming experience.

5.2 Types of Cookies

• Essential cookies: Required for the basic functionality of the site, such as login sessions and security verification.
• Functional cookies: Remember your preferences and settings, such as language and display settings.
• Analytics cookies: Used to analyse patterns of site usage, which helps us improve our service.

You can control or delete cookies through your browser settings, though this may affect some site functionality.

gbaje adopts industry-standard technical and administrative measures to protect your personal information. The key components of our security arrangements are:

• SSL encryption: All data transmissions are protected by 256-bit SSL encryption.
• Access control: Only authorised personnel may access your information, and only as required for their work.
• Password hashing: Your password is never stored directly — only an encrypted hash is stored.
• Regular security audits: Our systems undergo regular security testing and audits.
• Firewall and intrusion prevention: Advanced firewall and intrusion detection systems are active at all times.

Although we take the highest security measures, complete security cannot be guaranteed when transmitting information over the internet. We therefore ask you to use a strong password and change it regularly.

gbaje retains your personal information for as long as necessary — primarily for the duration that your account remains active and for as long as required to meet legal obligations.

Even after you close your account, certain information may be retained for a legally specified period for the purposes of fraud prevention, resolution of legal claims, or regulatory compliance. Once that period has passed, your information will be securely deleted or anonymised in a way that makes identification impossible.

You have the following rights regarding your personal information:

• Right to know: You have the right to know what information we hold about you.
• Right to correction: If your information is inaccurate or incomplete, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted (the "right to be forgotten").
• Right to restrict processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to withdraw consent: You may withdraw consent given for marketing communications at any time.
• Right to lodge a complaint: If you have a complaint about how we manage your information, you may contact us directly.

To exercise these rights, email [email protected]. We generally respond to your request within 30 working days.

gbaje strictly does not provide services to persons under the age of 21 ("minors"). We verify age at registration, and if any account is confirmed to belong to a minor it is immediately closed and all associated information is securely deleted.

If you believe that a minor has registered on our platform, please contact us immediately at [email protected].

gbaje may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you via a site notice and the "Last updated" date at the top of the page will change.

Continuing to use the site after any changes will indicate that you have accepted the updated policy. We recommend that you review this page regularly.